Starting Your Journey

At Goldstone OD, transformation starts with a powerful conversation.

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I only work with clients who are passionate about making a real and measurable difference in their practice, their team or their department — and who are ready to do whatever it takes to make that happen.

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If you’re looking for a quick fix, a box-ticking exercise or a way to avoid difficult truths, I’m not for you.

But if you’re a clinician or a team leader who’s willing to be challenged, supported and stretched — someone who’s serious about growing, improving and delivering the highest standard of care — then we can do something extraordinary together.

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What I Expect From those I Work With

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• Curiosity and a growth mindset: be willing to question your own assumptions and routines.

• Full commitment: show up, do the hard work and follow through.

• Openness and honesty: bring forward whatever’s not working alongside your greatest ambitions for your team and your service.

• A working partnership: This is about helping you and your organisation to achieve sustainable results long term- not dependency. 

 

What I Provide

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• Commitment: If we work together, I commit to you and your team, and will do what it takes to help you achieve results

• Deep expertise: extensive, first-hand experience from working within the NHS at team, department and executive level.

• Safe space: a confidential, non-judgemental setting in which difficult conversations can be had and forward progress made.

• Challenge and support: a blend of tough questions, powerful interventions, developmental tools and a clear framework for transformation.

• Pragmatism: realistic, tailored solutions that enable sustainable change.

 

How We Begin

 

We start with a set-up call — a brief, no-obligation conversation — to explore whether we’re a strong match.

If we both agree, we move forward to a two-hour consultation.
This consultation is a powerful experience in its own right: you’ll gain valuable insight into your current situation, identify key issues, and become clear on your goals and the path forward.

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If we choose to continue after that, we will design a tailored programme together and talk about time frames.

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If you’re ready to make a profound and sustainable change — for yourself, for your team, and for your patients — I’d be delighted to start that conversation with you.

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You can reach me by email at Matt.france@goldstone-od.co.uk, but I prefer a phone call (remember those!) If I’m available, I’ll take your call. If not, please leave a brief message with your name and number, and I’ll return your call as soon as possible.

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There is a contact page on my website where you can send a message - but please start by calling 07715211520